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Refund & Cancellation Policy

Last updated: 2/6/2026

1. Consumer Right to Cancel

If you are purchasing as a consumer, you may have a legal right to cancel your purchase within 14 days of the transaction date, unless the digital content has already been made available to you and you have consented to immediate delivery and acknowledged that your right of withdrawal is lost once delivery begins.

2. Immediate Delivery of Digital Content

By completing your purchase, you agree that access to the Brandtherapist digital product begins immediately. Once delivery has started, your statutory right to cancel may no longer apply.

3. Refund Handling

All payments and refunds are processed via PayPal and are subject to PayPal's Buyer Protection and refund policies. If you believe you are entitled to a refund, you should submit a request through your PayPal account using the transaction details from your receipt.

4. Consumer Protection

Nothing in this policy limits your legal rights if the product is defective, not as described, or fails to function as required under applicable consumer protection laws.